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Shipping
Shipping Promotion Details: 2 Day shipping is only $12.50. This Price applies to all shipments to the Continental US, Hawaii and Alaska. Post Office boxes or APO/FPO and Over sized items not included in this promotion. Packages will be insured and will ship either USPS or UPS.
Shipping General
Most orders are shipped via UPS standard ground or DHL within the 48 States and bordering Provinces of Canada. Typically transit time takes approximately 2-4 days on the east coast and 5-6 days from New York to California. These figures are approximates and actual time may be more or less depending on the route.
If part of your order is on back order and the order is shipped in two or more shipments, additional shipping Charges may apply.
Hawaii & Alaska - $12.50 via UPS 2nd Shipping
Canada - Yes we ship to Canada, Must use the shipping options show for Canada, however any additional fees such as duty tax my be collected by your government. This has nothing to do with us and to find out what this rate is, contact your local customs agency. We do not mark packages as gifs or reduce the value of the merchandise.
Outside the USA & Canada: We do not export outside the USA (50 States) and Canada, this includes US territories.
Out of Stock:Stock for each item is listed on the site. If you place an order that is listed as not in stock we assume you know this and that it may take days to weeks before the item is back in stock. If your order was listed as in Stock but for circumstances beyond are control the item is not in stock or backordered, we will attempt to contact you via email within 24 hours. We will let you know when your order will be available for shipment and give you the choice of waiting or canceling your order at no extra charge. If you choose to wait for the item to become available, you will be subject to restocking fees if you later decide you want to cancel (see Order Cancellation below).
Order Cancellation:
Please be sure that the order you place is what you want to purchase. If you cancel your order once it has been placed, you will be charged a 20% restocking fee. This fee applies even if your order has not yet been shipped.
Damaged Goods/Shipping Errors:
Upon receipt of shipment, please inspect cartons immediately and in the
presence of the delivery person. If you receive an incorrect item due to our
error, we will issue a UPS tag (where available) at no charge or reimburse
you for return shipping through UPS Ground and we will ship out the correct
item as soon as possible.
Returns:
You can return any new and unopened product
to us for any reason for a full refund of the purchase price less shipping,
as long as it is received at our warehouse within 30 days from the
original date of sale. Any item which proves
to be defective within the first 30 days from the date of sale will be
replaced to you at no charge, provided you first ship the defective item
back to our warehouse postage paid. After 30 days, the manufacturers
warranty applies please contact the appropriate Manufacturer for
instructions. All Items returned are subject to a 20% restocking fee.
We're sorry but we cannot accept used items for credit or refund.
Special orders, opened computer software or videotapes, electronic charts, and data-cards are not returnable.
In the event that a purchase must be returned, please contact us at sales@prosourcegps.com for a Return Merchandise Authorization (RMA) number. Click HERE for a RMA form, Just fill it out once I give you the RMA #.
Returns will not be accepted after 30 days from
the date of sale.
Web Site Error:
We do our best to make sure that our site is current and error free. From time to time, there may be an error listed on the site. ProSourceGPS is not responsible for any text, html or pricing errors. Customers will be charged the correct/adjusted price. We will notify customers if we find an error that will effect their order. They will be asked if they want to continue with the order if it is more than the original amount. Prices are subject to change without notice.
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